If the incorrect items are delivered or the items are spoiled, contaminated or otherwise not consumable, we will accept returns made within 2 hours with a copy of a valid receipt.

Refunds and Replacement are dependent on each individual policy but may be exchanged or refunded to the original form of payment for the amount of the product ONLY. The shipping and/or delivery charges will nor be refunded. For orders that have been shipped, any order that is refused or returned after three attempts to deliver shall be refunded for the amount of the product ONLY. Any orders made and shipped but there is no answer for collection will result in a £5 delivery charge. This will be taken from the amount paid.